Questions?  Find Answers Here

Our Products

Are SR Skincare products suitable for all skin types?

We offer a wide range of products for every skin type.  From oily to dry skin and everything in between, SR has a product just for you.

How do I know which SR products are best for me?

SR Cosmetics has designed an in depth quiz which will act as your shopping assistant and help you select the product that is best for you.  Select our Personal Cosmetic Quiz which is located under the category, Cosmetic Assistant which can be found along the top bar of our website.  Create an account and your quiz responses will be saved to assist you in future purchases.

Are all your products cruelty free?

SR Cosmetics never tests their products on animals, nor do our products contain any animal by-products.  Our labs are 100% cruelty free!

What makes SR Skincare products different?

All of our products are formulated using cutting edge technology, green chemistry, and botanical & plant based ingredients. We manufacture "clean" cosmetics that are free of parabens, SLS, and petrochemicals of any kind.  This is all made possible at our state-of-the-art manufacturing facility where we follow the strictest health regulations.  This means that we are not only able to offer you the highest quality products, but the efficacy of those products is second to none.

Orders & Billing

How can I check the status of my order?

You can always check the status of your order by signing in to your account page.  You will also receive email notification when the item has been confirmed, shipped and delivered.

How long before my order is processed?

Most orders are processed and shipped from our warehouse within 24 hours, depending on product availability.  Any orders placed on weekends or holidays will be processed and shipped on the next business day.

When will my credit card be charged?

Your credit card will be charged at the time the order is placed.

What types of payment can I use?

We accept Visa, MasterCard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, and Facebook Pay as forms of payment

Shipping

Does SR ship internationally?

At this time, we are only shipping to customers in the United States.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email.  You can track your package at any time by going to the bottom bar of our website and clicking on "Track Your Package."

What is the cost of shipping an order?

All orders will be shipped via USPS at no charge to the customer.  Additional charges will apply for UPS Next Day and 2nd Day Air.  Next Day Air is available for $24.95 and 2nd Day for $17.95.  Next Day and 2nd Day service is not available to Hawaii, Puerto Rico, and the U.S. Virgin Islands.  

How long will it take before I receive my order?

All orders shipped via USPS will arrive within 3-4 business days from the time the ship date.